CUSTOMER FEEDBACK
Book with confidence
  • 96.8458% of selfcateringhols customers polled said they were satisfied with our service
  • 1535 properties in 51 countries to choose from
  • 84.83% of properties reviewed were rated as 'good to excellent' compared to customer expectations

These figures are correct as of 23rd February 2012.

TESTIMONIALS


"The booking service were extremely helpful when we were booking. They answered all our questions quickly." Nat & Brad Scott, Dec 2011


"The booking process was simple and very well organised." Neil Gordon, Dec 2010


"Overall a "5 star" service." Stephen Smith, Oct 2010


"Very efficient and a pleasure to deal with." Hambly Quantrill, Sep 2010


"The booking service worked perfectly." Karoly Simon, Jul 2010


"I had great help and friendly assistance with your booking service and thank you very much for that." Marilyn Salisbury, Jun 2010


"THe website was eaily found through Google and initial questions were answered promptly and professionally. Great service" David RIley, Jun 2010


"Very efficent booking service" Stanley Bramwell, May 2010


"A very well managed booking service and web site Thank you!" Les Johnson, Dec 2009


"easy website will use again" tracy crompton, Sep 2009


"Esay booking - no complaints or issues." Carol Mentiplay, Sep 2009


"No issues at all with the website or booking service. All straightforward and helpful and honest assistance was given when discussing the property prior to booking." Denise Corbin, Aug 2009


"Service is excellent! Thank you." Kseniya Ivanova, Aug 2009


"Friendly & helpful; no problems. " Peter Reeves, Aug 2009


"Very efficient. I would use you again" Chris Shaw, Jul 2009


"Nothing but praise. Good timely reminders about payments through to locating the property for me. A good recommendation" maurice hartnett, Jul 2009


"Very good with no problems." anthony smith, Jul 2009


"Very effective, no problems." Lynda Reid, Jun 2009


"must admit was surprised with how easy it all went pat on the backs all round at self catering keep up the good work im sure ul be getting more business from myself in the very near future " finlay McIntosh, Apr 2009


"Excellent website which is easy to use." Graham Turner, Feb 2009


"Estuve muy contento del departamento y de la atencion de la Ms. Roswitha" Jorge Carlos Menendez, Dec 2008


"Easy, quick, efficient. Everything happened exactly as stated......thank you." Mark Playford, Oct 2008


"A very good, user friendly web site." ALASTAIR STUART, Oct 2008


"Excellent, responsive and easy instructions to follow." Karin Wall, Oct 2008


"Excellent, easy-to-use and efficient service that did not try to force unnecessary insurance onto us." Richard Spanswick, Sep 2008


"Very easy and pictures were very good of the accommodation thank you" Angela Neill, Sep 2008


"An excellent and swift service." David Owen, Sep 2008


"I'm very satisfied with your site and the service provided. And the most important: everything promised was true indeed - I'll come again" Peter Hacker, Aug 2008


"Helpful with a quick response." ian strickland, Aug 2008


"You have all been great. This is not the first time that we have used this website and it will certainly not be the last. The service has been truly excellent." CiCi Collins, Aug 2008


"Very efficient and helpful when things didn't go to plan." Kay Brennan, Aug 2008


"Really helpful and efficient. Thank you" mark sayers, Aug 2008


"The service was very good. The person we spoke to was very helpful and the website is easy to negotiate. The messaging sysrem is useful." Linda Webster, Jul 2008


"Thanks for the friendly advice and great offer on the chalet, I have already recommended several people to view your website." Maneea Nasir, Jul 2008


"Thank you for an excellent booking service." Sheena Robertson, Jul 2008


"Your website is clear and easy to use." Peter Coyle, Jul 2008


"Good booking service." angus john macdonald, Jun 2008


"Ok no problems at all - very helpful service" David Marran, Jun 2008


"Easy to book, perfect service and quick replies." Jorg Roodbeen, Jun 2008


"Very efficient and user friendly. " Cecilia Shore, May 2008


"Trouble free booking and friendly service." john david anderson, Apr 2008


"straight forward, secure, no hassle" Jude Burgess, Mar 2008


"Thank you - very simple, easy process." Daniel Verry, Feb 2008


"I was a bit apprehensive at booking through this website - but can assure everyone that they are professional and true to their word - they do what they say on the packet! " Lorelei Welsh, Feb 2008


"Excellent, easy to use website and booking service. Will use again in future." Sharon Shaw, Jan 2008


"You were quick, courteous and helpful. We would recommend you to friends and would use you again. Many thanks." JO TUNNARD, Dec 2007


"All positive, excellent service, again, would recommend" Carmel Carney, Oct 2007


"Excellent clear booking service and easy to use website. I will be booking through SCH again!" Alison Hillman, Oct 2007


"Quick and easy booking service, with prompt response to queries. Good communication from property owner and all details were exactly as descibed. Will certainly recommend " Mark Playford, Oct 2007


"Sue steered us to this place and we are both immensely grateful to her for such a good choice and such an accurate description of what was on offer." Dermot McAleese, Sep 2007


"Great website, easy to book and very helpful staff. Thanks for making this so efficient! Nita" Nita Myers, Sep 2007


"Efficient and quick response." Pierre Burghgraeve, Aug 2007


"I found the website very easy to use and was informative. Good booking procedures completed a very easy to book holiday." Kevin Turner, Aug 2007


"We found the site to be user friendly. Easy to book and contact the various property oweners and easy to find accomodation in areas of your choice." Michael Radcliffe, Aug 2007


"I was impressed with your prompt responses to my queries." Trevor Chown, Aug 2007


"Perfect! I had some problems with the reservation but they resolved them. Thank you very much." Nicola Vigo, Aug 2007


"Very efficient and very helpful will use again." susan brown, Jul 2007


"Est? muy bien. Gracias!!" Jorge Carlos Menendez, Jul 2007


"The process is good . No complaints" Kwesi Adofo-Mensah, Jul 2007


"Very good, first time we have booked a holiday 'on line', much easier!" David Harris, Jul 2007


"Very helpful and very prompt. wouls use again and recommend." joanne blakeman, Jun 2007


"You were very attentive and I thank you for getting us fantastic accommodation." Jonathan MacMillan, Jun 2007


"This was the second time we have used your service and, once again, we were impressed with the ease of use and fast response times. We inadvertently booked 7 nights when we needed 8 and so we were very grateful for the 'no hassle' approach to adding the extra night. A great service - keep it up!" ALISTAIR WILSON, Jun 2007


"no problems with Selfcateringhols at all - everything worked oyut as we hioped" Steven Broadbent, Jun 2007


"Your help desk were superb in arranging directions and getting access to the property. Special thanks to Doug." chris birch, May 2007


"Good service, the online booking facility is great." Adam Hopkins, Apr 2007


"Very easy, and went without a hitch." Thorunn Helgason, Apr 2007


"excellent booking service very very helpful staff will use you again." William Devereux, Mar 2007


"very easy to book & very helpful." thomas wishart, Mar 2007


"Worked very well, with the added bonus of a real person at the end of the phone when required! I will be renting through SCH again." John V, Feb 2007


"Top class booking and service. Used you last season and will again next season, if not again this season for a quick get away." James Huntington, Jan 2007


"Great service and the internet proves to be working as a great tool for this kind of services." Enrique Escalante, Dec 2006


"Many thanks for your first class service" Ian Doig, Dec 2006


"Now I've found the site I will probably use it again (and not just because of the loyalty scheme). Very easy to find properties and to book." Lesley Fawcett, Oct 2006


"excellent personal service you can use our name any time you like as two fully satisfied customers that is your service and the accomodation first class well done its so good to be able to write this thankyou for your service" John Woodburn, Oct 2006


"Brilliant telephone booking. Sue Gardner couldn't have been more helpful and I felt very confident that we would be happy with her recommendation; we were! Than you Sue." Gill Hedley, Sep 2006


"Sue had done an amazing job with us!! When we thought our trip to barcelona was all over she was determind to find somewhere for us. In such a short period of time when there was nothing available (as there was a massive congress on)she came through with somthing close to our original criteria. Overall we couldn't have asked for a better agent!! Thanks again Sue!" Amanda Moratis, Sep 2006


"Excellent service apreciated speed of responses and a real person on the end of the phone. " Angela O'Brien, Aug 2006


"The website and booking were very easy and the feed back was within a few hours. The person who delt with our booking was very kind and efficient." Georgina Flint, Aug 2006


"Excellent service, Sue is to be commended on her customer service." Steven Davies, Aug 2006


"Selfcateringhols gave me excellent assisstance - so booking was easy and comfortable. You can trust the team." Olaf Goetz, Jul 2006


"From my experience; you guys are great. It was really nice doing this whole thing with you. Greetings to Susie :)" Mira Salminen, May 2006


"excellent service as the original property we booked was unavailable due to plumbing problems 3 days before we were due to arrive and you found us a lovely alternative straight away." Nadine Grundy, May 2006


"Everything was exactly as agreed and the house standard was better than expected. Excellent service! " Henrik ?str?m, Apr 2006


"Very helpful and so prompt and nice!!!!" laurie sakkinen, Mar 2006


"I wish to thank you for your perserverance in helping me book something as I had given up on an apartment until Sue called me and said there would in fact be a vacancy. It was the best call in my travel plans. Thank you, Anne O'Neil" James O'Neil, Feb 2006


"Booking service - quick to respond to queries. Very good." Jane Burton, Feb 2006


"Good and easy to use website, quick response to queries, very pleased, thank you!" Khursheed Barbour, Nov 2005


"The service we recieved was excellent and we woud definately recommend you to others. " Martin Watkin, Jul 2005


"I would not usually bother doing these reviews but felt obliged to as I enjoyed my stay in morzine so much. Thanks" Elliott Wood, Jul 2005


"Service was efficient and simple to use, I would use again." Lorraine McAulay, Jul 2005


"Very helpful friendly and efficient. thank you" Dani Miles, May 2005


"Second to none could not have been more helpful" Gary Devins, Apr 2005


"We had an excellent service from the booking service" margaret somerville, Mar 2005


"We thought the sales and booking service of SCH were excellent, (they were extremely helpful, well above average). So much so that we have gone to them for Xmas 2005." Richard Oliver, Dec 2004

Name:
Password:

Share

WHY NOT RENT YOUR HOLIDAY PROPERTY THROUGH US?
Section Icon

We are always interested in adding new self catering holiday accommodation to selfcateringhols.com.

Advertise your Self catering accommodation

EARN EXTRA MONEY FROM YOUR WEBSITE

Join our reward scheme and start earning today.